Privacy Policy & GDPR Compliance
This website operates under strict adherence to European General Data Protection Regulation (GDPR) norms. We believe in explicit consent, minimal data collection, and absolute transparency regarding where your data is stored.
How Your Data Is Managed
1. No Tracking Cookies
This website does not use tracking cookies, retargeting pixels, or invasive analytics. We do not use Google Analytics or Facebook Pixels. We rely solely on essential, anonymized server logs to monitor security and ensure uptime.
2. Data Collected via Contact Forms
When you complete an operational qualification or contact form, we collect only what is necessary to evaluate your request:
- Name and Email Address
- Company Name and Location
- Operational parameters (e.g., technician count)
- Your description of the workflow problem
Retention Policy: Contact form submissions for non-converted leads are securely deleted after exactly 12 months. Client data is retained for the duration of the commercial relationship and statutory tax requirements.
3. Processor Locations
To guarantee data sovereignty and compliance, our infrastructure relies on European data centers:
- Hosting & Server Logs: Hosted on servers located in the European Union (e.g., Hetzner Germany or DigitalOcean Frankfurt).
- Email Processing: Handled securely via compliant enterprise email providers.
4. No Data Brokering
We do not sell, rent, or share your data. No information submitted on this site is ever transferred to third-party data brokers, marketing agencies, or external databases.
5. Your GDPR Rights
Under the GDPR, you have the right to access, rectify, or request the immediate deletion of any personal data we hold about you. To exercise these rights, please contact:
Email: hello@elevya.tech